Shipping policy

SHIPPING POLICY

Last updated: April 9, 2026

📦 SHIPPING AREAS

Hypperwattz currently ships to:

  • United Kingdom

  • European Union

We do not ship outside these regions.

⏱️ PROCESSING TIMES

  • Orders are processed within 1–3 business days

  • Orders are not processed on weekends or public holidays

Once your order has been processed, you will receive a confirmation email with tracking information.

🚚 DELIVERY TIMES

Estimated delivery times:

  • United Kingdom: 2–5 business days

  • European Union: 3–10 business days

Please note that delivery times are estimates and may vary depending on the carrier and destination.

📍 SHIPPING CONDITIONS

  • Customers are responsible for providing accurate shipping details

  • We are not responsible for delays caused by incorrect addresses

If an order is returned due to incorrect information, additional shipping fees may apply.

🌍 CUSTOMS & DUTIES

For EU orders shipped from the UK (if applicable):

  • Customs duties, VAT, or import taxes may apply

  • These charges are the responsibility of the customer

Hypperwattz is not responsible for delays caused by customs clearance.

⚠️ SHIPPING LIABILITY

Once the order has been handed over to the carrier:

  • Hypperwattz is not responsible for shipping delays

  • Hypperwattz is not liable for lost, stolen, or delayed packages

However, we will do our best to assist you in resolving any delivery issues with the carrier.

📦 DAMAGED OR LOST PACKAGES

If your package arrives damaged or is lost in transit:

  • Contact us within 3 days of delivery (or expected delivery date)

📧 Email: [your email here]
📱 WhatsApp: [your number here]

Please include:

  • Your order number

  • Photos of the package (if damaged)

We will investigate and provide a suitable solution where possible.

📌 ORDER CHANGES & CANCELLATIONS

  • Orders can only be modified or cancelled before they are processed

  • Once shipped, orders cannot be cancelled

🙏 FINAL NOTE

We work with trusted shipping partners to ensure reliable delivery.
By placing an order with Hypperwattz, you agree to this Shipping Policy.